The quality of Bottomless shoes is beautiful, and the same can be said of their customer service. Karol from the support squad was attentive, responded quickly, and was very helpful when I had to exchange my shoes for a different size. Can’t wait for my next order!
I am always cautious about buying shoes online because I have big, fairly wide, feet. I am really happy with the fit of these shoes! The leather felt rough on the inside at first so I was nervous about blisters, but I've been walking around the city in them with no issue. I can already feel them conforming to my feet. The sole is cushioned enough to be comfortable but thin enough to be flexible. The only issue I have is that it presses on my big toe a bit at the very tip of the shoe. I'm thinking that will stretch out over time, but I also might manually stretch that part. Even with that I am very happy with the purchase and would buy again. Also, I think they look flattering on my big feet!
I reached out to this company for sizing help. I was impatient and ordered the wrong size. Not only did they allow me to correct that but they worked with me providing measurements and guidance on sizing to ensure I received the perfect shoe. You don’t find customer service like this anymore. I will most definitely be a returning customer.
They are the perfect fit and look good with so many outfits!! I love the high quality leather and soles. It’s so hard to find a high quality and functional shoe, but you made it easy!
My size wasn’t available in the huarache I wanted and their customer service was EXCELLENT in reaching out about it. And now I have them and they are worth every cent. Love them!
Well-crafted and nice woven leather; the shoe is a little narrow and the sole is very stiff
I was so hopeful that these would be a great replacement for my current huarache that is wearing down. Once ordered, i was disappointed in the fit and color. it turned out to be a bit more of an orangey-sand color than I wanted. The fit was too small with my heel hanging off and toes being squeezed. when i looked for return info, the process was very manual with a lot of back and forth with the customer service rep via email instead of a streamlined, accessible process. I paid my own return shipping and ultimately lost money in taking a chance on these. would not order again.
Thank you for your feedback, and we're genuinely sorry to hear that your experience didn’t meet your expectations.
While many of our customers find the fit and color of our huaraches true to size and appealing, we understand that preferences and sizing can vary from each person. Our product descriptions and photos aim to be as accurate as possible.
Regarding the return process, we appreciate your comment. Our team strives to provide attentive and personalized support, which sometimes requires back-and-forth communication to ensure proper handling.
We’re sorry to hear this purchase didn’t work out for you, but we do value your input!
It actually does feel like a large warm flour tortilla hugging my foot, and the quality of the shoe's construction is fantastic.
These seem to be well made and fit comfortably. Haven’t worn them out other than to try them on. Love the color.
Runs a little small, but still needs to stretch. They're really made well. Love them. Really nice people to deal with. Recommend!!
It's always hard finding huaraches that are size 11 and don't have the foam sole. So I was excited when I found these.
I wish they fit-- unfortunately, my foot is smaller than the smallest size so... Seller is very responsive to questions and otherwise a great shopping experience.
Beautiful craftsmanship and superior material. Softened up after only one wear and are very comfortable in the toe box and insole. I’m a size 10 and these are true to size. I’ve been wearing regularly for a few weeks and zero complaints!