Hello Jessica, we're sorry to hear about your bad experience. It was our mistake, and we apologize for the inconvenience. Your order has already been shipped, and we hope it arrives as soon as possible. Once again, we apologize for the delay.
I was so hopeful that these would be a great replacement for my current huarache that is wearing down. Once ordered, i was disappointed in the fit and color. it turned out to be a bit more of an orangey-sand color than I wanted. The fit was too small with my heel hanging off and toes being squeezed. when i looked for return info, the process was very manual with a lot of back and forth with the customer service rep via email instead of a streamlined, accessible process. I paid my own return shipping and ultimately lost money in taking a chance on these. would not order again.
Thank you for your feedback, and we're genuinely sorry to hear that your experience didn’t meet your expectations.
While many of our customers find the fit and color of our huaraches true to size and appealing, we understand that preferences and sizing can vary from each person. Our product descriptions and photos aim to be as accurate as possible.
Regarding the return process, we appreciate your comment. Our team strives to provide attentive and personalized support, which sometimes requires back-and-forth communication to ensure proper handling.
We’re sorry to hear this purchase didn’t work out for you, but we do value your input!
It actually does feel like a large warm flour tortilla hugging my foot, and the quality of the shoe's construction is fantastic.
These seem to be well made and fit comfortably. Haven’t worn them out other than to try them on. Love the color.
Runs a little small, but still needs to stretch. They're really made well. Love them. Really nice people to deal with. Recommend!!
It's always hard finding huaraches that are size 11 and don't have the foam sole. So I was excited when I found these.
I wish they fit-- unfortunately, my foot is smaller than the smallest size so... Seller is very responsive to questions and otherwise a great shopping experience.
Beautiful craftsmanship and superior material. Softened up after only one wear and are very comfortable in the toe box and insole. I’m a size 10 and these are true to size. I’ve been wearing regularly for a few weeks and zero complaints!
It actually does feel like a large warm flour tortilla hugging my foot, and the quality of the shoe's construction is fantastic.
The leather is soft and comfortable, there’s a little extra padding on the heal, and I didn’t have to break them in at all. The shop owner helped me choose the right size with my foot dimensions and was a helpful resource.
I adore these sandals! Beautiful craftsmanship and superior material. Softened up after only one wear and are very comfortable in the toe box and insole. I’m a size 10 and these are true to size. I’ve been wearing regularly for a few weeks and zero complaints!
I found this shoe to be true to size, comfortable, and high quality. The leather is soft and comfortable, there’s a little extra padding on the heal, and I didn’t have to break them in at all. The shop owner helped me choose the right size with my foot dimensions and was a helpful resource.
I ordered 8.5 which at first was just a little tight. But after wearing them for a few days they now fit perfectly and will be my go to summer shoe.