These sandals are so cute, my instant new favorites. When I first put them on I was concerned there would be a break in period because they were a little stiff, but they were softened up within minutes. Love them!!
This was my first purchase from this seller. I was excited to receive my shoes. I ordered my normal size shoe but when I received them they were too small. I contacted the seller immediately to exchange the unworn shoes for a larger size and was told that I could not exchange or return them because they were a final sale. However, when I purchased the shoe online it did not indicate the shoe was a final sale. Poor customer service!
We're genuinely sorry you feel this way about our service. As a small business striving to survive the current storm caused by the pandemic, we have limitations to which styles we can offer free exchanges. Typically any of our styles that have the prices slashed $̶6̶4̶.̶9̶5̶ are clearance items. We also have a red disclaimer on top of the description. We've attached screenshots in a separate just for your reference on where to locate the disclaimer.
We would like to make it up to you. You can mail us back the style and we'll send over the exchange. You can choose from any of our Clearance Items https://www.livebottomless.com/collections/clearance
Thank you again for giving our small business a chance.
Best wishes and Happy New Year!
Love the shoe just wont stay on my feet.
Great purchase. Very comfy. True to size.
I can’t say enough good things about these sandals!! They are amazing quality ,so cute, so comfortable...My absolute favorite shoes!
Ethically Made with love from Mexico 🇲🇽
Each purchase helps provide full-time jobs for local artisans in Sahuayo, Michoácan, Mexico. We collaborate with them to produce our line of high quality leather huaraches, which combine tradition and fashion.
SUSTAINABLE & LESS WASTE
Footwear companies are known to produce high waste & tend to cut abnormal shapes, often leaving unusable scraps. All our huaraches are made with fine smaller strips of leather, which allows us to use 95% of our raw material.
We offset your delivery emissions by protecting an equivalent number of tress. All our packaging is made of recyclable materials.